Privacy Policy 

Privacy Policy Purpose. We want to be open and transparent in communicating how your data and information may be collected. This is the best way to ensure you are informed when browsing our Website or interacting with our Company on other related platforms. This summary will give you a clear understanding of where our privacy policy applies, where it does not apply, and how it is updated over time.

 

Our policy governs any information we may gather:

  • Through our Website.

  • Through any chat, user submission, and electronic messaging features on the Website.

  • Through email or newsletter opt-ins, text, or other marketing features you interact with on the Website.

  • Through any downloadable products or features on this Website.

  • Through your interaction with any of our advertisements including those on third-party websites, applications and services.

 

Our policy does not govern any data or information we collect that is gathered offline.  The Company has no control over data or information gathered by any third-party websites or partners we may link to  including affiliates.

Should you not agree to any provision of our Company’s policy you will no longer use, navigate, access or browse our Website.  By continuing to use our Website you are agreeing to the practices we lay out in this policy.

 

Age Requirements. We do not knowingly collect personal information from children under 16 years of age for any reason or in any circumstance. No one under the age of 16 may access, use, create an account, make any purchases, or provide any information through our Website without verified parental consent.

In the event we are made aware that we unknowingly gathered personal information or data from an individual under the age of 16, we will promptly delete any related data. Should you have cause to believe we have gathered such data, please email us at contactme@heycheyanne.com. Thank you in advance for helping us stay proactive in the data collection process.

 

Collected Information. As you browse and navigate our Website, some of your personal information will be automatically collected.

We want you to understand what types of personal information we collect and how it is typically collected.

 

We hope this clarity eliminates any confusion around our data collection processes so you can have full confidence in browsing our Website and interacting with our Company.

Information we collect include the following categories and kinds of personal information:

  • Contact information including full name, address, email address and phone numbers;

  • Financial Information including credit and debit card and bank account information;

  • Geolocation information;

  • Demographic information including gender, age, employment information;

  • Internet and website usage data;

  • Other identifying information such as IP address, social media usernames, passwords and other information used for authentication and access;

  • Your videos and photos

  • Your consumer profile data

 

This information and data is collected when you provide it to us or automatically as you browse our Website. Your information may also be collected from third-parties such as our business partners.

 

Sources of Information. By engaging with our Website, you have an opportunity to provide us with personal information about you through forms, surveys, etc.

Before you give us information, it is important to pay attention to what information is required and what is optional. By providing us with your information, you agree that it is correct, personal to you (and no one else whose permission has not been given), and complete.   

 

Your information may come from the following sources:

  • Directly from you - for example, when you create an account, sign up for a newsletter, contact our Company, submit correspondence or inquiries to our Company through the Website or purchase a product.

  • From third-parties - for example such as data vaults, data shares, and/or social media sites.

  • Passive data collection processes that use such tools like cookies.

 

Website users may also post or submit content (“Submissions”) on the Website including, but not limited to reviews, comments, testimonials, and discussions.

We really appreciate when our customers and Website users give us an opportunity to use their posted submissions and information to promote our products/services, enhance our user’s experience, and reach a new audience. We could not effectively reach and serve new audiences without their public support and brand advocacy!

However, please keep in mind that your submissions are transmitted to our Website and disseminated to others at your own risk. The Company has no control over how other third-parties and users interact with your submissions. Please remember this before posting your submissions on our Website.

 

Automated Collection Processes. We use automated data collection technologies — including but not limited to browser cookies, flash cookies, bots and web beacons — to get a better understanding of your online activity and behavior over time and across third-party websites and applications.

This data is used for research purposes, allowing us to uncover the browsing patterns, behavior habits, expedite search inquiries, and characteristics of our users. We can also monitor trends and identify new strategies for improving our Website. This analytic-based information influences our messaging, marketing, user experience, and more — all so we can deliver more value to our users and customers.

For more information on how you can opt-out of certain tracking and internet based advertising procedures, click here: https://optout.networkadvertising.org/?c=1 .

We may use any of the following technologies for data collection:

  • Our system automatically issues cookies when you visit our website. A cookie is a small data file that is put on the hard drive of your computer when you visit a website. If you would like to opt-out of tracking cookies you can set your browser to not accept the same. Also, we will ask if you would like to accept or refuse cookies through a pop-up message which you can select based on your preference when you visit our Website. However, if you opt-out of or refuse cookies, certain features of our website may not function properly or be available to you.

  • Our Website, electronic messaging, and emails may serve files known as web beacons or pixels that allow us, for example, to track users and devices that have accessed our Website or opened our emails.  This automated tracking technology allows us to target and personalize marketing messages.

Third-Party Tracking Processes. By continuing to browse our Website, you agree to allow cookies and other tracking technologies from third-parties unless your browser refuses them.

These cookies may collect personal information or behavior information. This data is frequently used to provide you with targeted internet advertising.

We have no control over the third-party privacy policies or their data collection, use, and sharing practices.

 

For more information about how you can opt-out of receiving targeted advertising from many providers, click here: https://optout.networkadvertising.org/?c=1

 

Data Use. If you have ever wondered about how we use your information once it is collected, we want to give you peace of mind by explaining what our process looks like.

No matter if you provide us with your information directly or we automatically collect it, below is how we may use your data:

  • In enhancing your user experience on our Website in a personalized, individualized way whenever possible.

  • In shortening your website search inquiries and providing more relevant results.

  • In completing any purpose for which you specifically give the information.

  • In communication or contact with you directly.

  • In advertising to you and our general audience.

  • In any other manner set out in our Website’s Terms of Use and Terms of Purchase (if applicable).

  • In executing any necessary disclosure under the law or required legal process.

  • In any additional way we specified at the time of information disclosure.

 

Data Disclosure. We only share your information pursuant to this policy and are dedicated to protecting your privacy.

There may be times when automatically collected information or information you directly provided to us may be shared with third-parties and in other instances. Please continue reading so you have a full understanding of how we approach the disclosure of your information.

Please note, the Company may disclose non-personally identifiable and aggregate information concerning our users at any time without restriction.

However, we can disclose personal data to any of the following:

  • Our affiliates, brand partners, subsidiaries, or other selected partners.

  • Our service providers, contracted companies or persons (i.e. credit card processing, shipping, analytics companies) as necessary for them to effectuate their services.

  • Our parties to a corporate transaction involving the company such as a sale of the company or merger and/or acquisition. We aim to be transparent in this process if/when it arises.

  • As directed by you or to meet the purpose for which you provided the data.

 

Also, we can disclose your personal data in the following circumstances:

  • When the law or legal process requires it.

  • In enforcing our Terms of Use and Terms of Purchase (if applicable).

  • When enforcing or protecting our rights or the rights of third-parties.

 

Opting Out. We only want to communicate with you if you want to hear from us.  The same goes for our use of your data - we will only use, disclose, or otherwise share your data with your permission.

Please review the following options for opting-out of our data collection, use and communication processes:

  • You are generally able to disable or refuse to accept cookies on your browser.

  • If you do not want us to share your data with third-parties, you can unselect that box from any data sharing options when that process is presented to you.  You may also email us at contactme@heycheyanne.com with the request.

  • If you do not want to receive marketing and advertising emails including other forms of communication from the Company, you can unselect that box from any data sharing options when that process is presented to you. If you have received an email from us with an unsubscribe option, you may also follow the link and unsubscribe from the marketing material through that process.

For more information on opting-out of targeted advertisements, click here: https://optout.networkadvertising.org/?c=1 .

 

Nevada Residents Privacy Rights. For Nevada residents who desire to exercise their right to opt-out of the sale of their data, please send the request contactme@heycheyanne.com or by mail to 7215 E Fir Street, Port Orchard, WA 98366.

 

California Resident Privacy Rights. If you are a California resident the California Consumer Privacy Act (CCPA) affords consumers more control over how we may collect and use your data. For more information review the CCPA here: https://oag.ca.gov/privacy/ccpa .

California residents have the following rights:

  • Right to know information collected;

  • Right to delete information (with exceptions);

  • Right to opt-out of the sale of their data; and,

  • Right to non-discrimination for exercising these rights.

If you are a California resident and have questions about or wish to exercise one of these rights, please send the request to contactme@heycheyanne.com or by mail to 7215 E Fir Street, Port Orchard, WA 98366.

 

 

Data Security. We take data security very seriously. However, with fast-evolving technologies, we cannot guarantee the complete safety and security of your data, but we do put safeguards in place and follow the latest data security strategies.

Please bear in mind that your data security is also your responsibility.  You are not allowed to share your password or account information with anyone, especially those you do not know.

Any submission or transmission, whether direct or automated, of your personal data to us is done so at your own risk. The Company is not liable to you for any circumvention of our privacy protections or security systems on our Website.

 

Correcting Your Information. If your information has changed or you would simply like to review it, you may submit a change request to the Company by email at contactme@heycheyanne.com.

Please note the Company has the right to refuse to update or delete your personal data if the Company believes such change would violate any law or legal process or if we have reason to believe the requested change is incorrect.

 

Changes to this Policy. Changes to our Company’s Privacy Policy are necessary as circumstances and the law change over time. When we update our Privacy Policy we will clearly post the Last Updated Date at the top of this page. If any material changes are made and we have your valid email address on file, we will send you an email notifying you of the change.

Your continued use of the Website means you are agreeing that your data and information will be governed by the most recent updated version of our policy.

 

Contact Us. You have successfully reached the end of our Privacy Policy!

We know there was a lot of information to read through, so we are thankful for your time in reviewing our policies and practices. We hope it answered all of your questions regarding how we collect, use, and disclose your data and information.

If you have any questions, feedback or comments please email us at contactme@heycheyanne.com.

TERMS OF PURCHASE

Last Updated 12/15/21.

 

Thank you for your support and interest in Hey Cheyanne, LLC. We are so thankful to have you as a part of our Hey Cheyanne, LLC. community!

 

Please review these Terms of Purchase very carefully.  By purchasing our products and/or services, you are agreeing to these and are expressing that you have been given reasonable access to review these terms prior to your purchase. These Terms are binding as of the date you purchase or access our products and/or services.

 

General Purpose. These Terms are between you (“Purchaser,” “you,” “your”) and [Company Name] (“Company,” “we,” “us,” “our”) for the purpose of purchasing or otherwise obtaining digital products and/or services (our “Products”) whether through the Company’s website at [your website URL] or any related domains or subdomains (the “Website”), or in person. The Company and the Purchaser will collectively be referred to as “Parties,” and each individually as a “Party.”

By clicking “Add to Cart,” “Buy Now,” or any other phrase on the purchase button, submitting a payment electronically or in-person, or otherwise subscribing through the Website, you are agreeing to adhere to and be bound by following terms and conditions together with the Terms of Use and our Privacy Policy, all of which are hereby incorporated by reference the "Terms":

Scope of Products. Our Products include but are not limited to: digital downloads, templates, online courses, consulting services, masterclasses, and workshops.

Product Delivery. When you make a purchase and submit your payment, you will be provided with the Products as detailed on the Website and/or as you selected prior to purchase. Please note that product delivery will differ based on when you make your purchase and if it is a digital or physical product. For more information, please refer to the product description, your receipt of purchase delivered by email, etc

Disclaimer. You understand and agree that the content included in any of the Products is merely meant to be informational in nature and does not represent any level of legal, medical, financial, or other professional industry-specific advice. As such, our Company will not be responsible for any damages that result from the use of the Products.

No Warranties + No Guarantees. We are providing the Products on this Website on an “As-Is” basis for individual use by you at your own risk and without any warranties, whether express or implied, including, but not limited to warranties of title; merchantability; fitness for a particular use; or any rights or licenses in these Terms.  The Company makes no warranty as to the accuracy and reliability of information set forth in the Products, the Website, and Company-related documentation.  You understand and agree that purchasing the Products does not guarantee specific results, including financial or other business gains for you personally and/or for the business. The information included in the Products is provided for informational purposes only and you are responsible for implementing any business practices or suggested actions found within these Products.

 

 

Payment + Billing. By providing the Company with your preferred payment method, you represent that you: (i) are authorized to use, and (ii) authorize the Company to charge that payment method (the “Authorized Payment Method”) for any fees related to your purchase of the Products, including without limitation fees relating to any paid feature of the Website and/or subscription service of the Company in which you have chosen to enroll (collectively, the “Fees”). If you are taking advantage of any limited time trial-period offer and you do not cancel the service on or before the last day of the trial period, you are authorizing us to charge your payment method for the service. Unless otherwise indicated, all Fees are in USD.

Return Policy. Due to the nature of digital products being immediately accessible upon purchase we do not allow for returns or refunds under any circumstances. In addition, no modifications to your purchase will be granted once your purchase is made. Thank you for understanding}.

Subscriptions + Subscription Cancellations. When you purchase any Products on an ongoing subscription basis (for example: weekly, monthly, quarterly, or annually), you are authorizing the Company to process incurred and recurring Fees until the subscription is terminated and all outstanding fees have been paid in full. You must keep a valid Authorized Payment Method on file with the Company.  Recurring payments are billed in advance at 30 day and 365 day intervals each on the initial date of purchase on a prorated basis. If we are unable to successfully process a payment of the Fees using your Authorized Payment Method, we will make a second attempt to process payment 2 days later, then we will make a final attempt 2 days following the second attempt if it is unsuccessful. If the final attempt is unsuccessful, we reserve the right to suspend or revoke your subscription until all current and outstanding Fees are paid. If outstanding Fees remain unpaid for 60 days following the suspension date, the Company reserves the right to refer your account to collections. The Purchaser has 30 days to notify the Company of any issues with recurring payments.

 

You are required to complete all payments for the subscription period you committed to at purchase. At the end of the subscription period, the subscription service will auto-renew on a  monthly or annual basis and may be cancelled at any time in writing. If any payment is returned unpaid or the payment method is rejected during the subscription period, the Company or its service providers reserve the right to collect any applicable fees as permitted by law. If you fail to make any payment on time and fail to correct such missed payment within 30 days, or if you fail to make any 2 payments on time, the Company is permitted to cancel your participation in the program by providing written notice at the email address provided by you. Upon cancellation, you agree and promise to pay  the Company a cancellation fee as damages equal to (i) the amount of any missed payments, plus (ii) 50%  of the remaining amounts due under the Agreement. The cancellation fee is due immediately, and the Company is authorized to use any credit card or bank account on file to collect such fee. The Company will have no further obligations to perform under these Terms following cancellation.

Chargebacks. By attempting a chargeback with your financial institution, you are expressly agreeing to pay the full cost of your original purchase, plus any fees or associated costs incurred by the Company. We have the right to present these Terms to your financial institution, any payment processing company and/or investigating agency concerning the attempted chargeback or financial dispute. 

Promotions + Discounts. We may occasionally market and/or advertise promotions, discounts, limited time offers, and/or bonuses (“Promotions”) to potential customers. You are entitled to take advantage of any active Promotions when you purchase our Products. Promotions are offered manually and/or through automated campaigns at any given time and are not guaranteed to be available when you make a purchase through the Website. We reserve the right to change or alter any Promotions at any time and at our sole discretion. If you made a purchase of our Products prior to any associated Promotions, we are unable to honor the new offer, give you store credit, or return a portion of your purchase.

License for Use. By purchasing Products through our Website, you are agreeing to the Terms of Purchase and, in return, we are providing you with a limited, non-transferable, non-exclusive, revocable, personal-use license (“License”) to use the Products by yourself only. Sharing, copying, reproducing, modifying, publishing, selling, or otherwise distributing the Products, whether publicly or privately, is expressly prohibited. You may, however, copy or print instructional materials, information, and guides within the Products for personal use, provided that all original formatting, copyright and trademark notices, and branding remains intact. Your limited license allows you to use the Products and any associated materials for yourself only. If you have multiple team members who would need access to the Products, you must purchase an additional License for each member of your team and ensure they are aware of these Terms of Purchase. You are permitted to modify, copy, edit, print, and otherwise adapt this product for use for yourself and/or your business as long as you agree to adhere to all state and federal laws and intellectual property terms contained in these Terms. You are not permitted to reproduce, give away, publish, sell, or distribute this Product in any way, whether publicly or privately. You agree to modify the Products only in a manner consistent with these Terms of Purchase.

Intellectual Property. The Company owns and retains all rights, titles, and interests in and to the Products.  Nothing in these Terms transfers any intellectual property ownership beyond the limited license described in the above section, and we reserve all rights not expressly granted to you. Permission to alter or modify the Products in a way that is consistent with the Terms of Purchase does not grant you intellectual property ownership  or the right to modify the Products beyond these conditions, and in no way expands the limited license provided upon purchase.

Consent to Use. By submitting reviews, images, comments, testimonials, or tags (“Submissions”) to us on any platform including, but not limited to social media and online reviews, you are by default granting us a commercial license and voluntarily releasing us to use your Submissions for any reasonable future business use. In doing so, we may use your name {and/or photo} along with any other publicly acknowledged information that has been revealed by you when referring to your Submissions on our Website, marketing materials, guides, and any other platform not expressed in these Terms.

Age Limitations. You acknowledge you are able to perform any and all of the obligations required under these Terms of Purchase.  By submitting payment or otherwise enrolling through the Website, you warrant that you meet all legal age limits in your jurisdiction that are required to use this Website and/or purchase Products.

Changing Terms. We reserve the right to update and revise these Terms at any time without notice to you.  Your continued use of the Products and Website after we have updated the Terms of Purchase indicates your acceptance and agreement to the changes.

Privacy + Protection of Personal Information. We respect your privacy and are committed to protecting it.  We may use certain information that we collect from you to operate [Company Name] and provide our Products.  Please review our Privacy Policy to understand the types of data we collect from you and your devices (“Data”) in connection with your purchase of Products through the Website and how we use your Data.

 

 

Error in Store Presentation. We strive to present information that is published correctly and update the Website regularly in a way that allows us to correct any resulting errors.  However, any of the content on the Website may, at any given time, be incorrect or out-of-date. We reserve the right to make changes to Product prices, specifications, processes, Promotions, availability, and to the Website as a whole at any time under any circumstance.

Termination of Use. We may terminate your account or restrict your use of the Website at any time for any reason.  Under these Terms, you understand that you are responsible for any orders and purchases you make or charges you incur prior to such termination. The company may change, discontinue, or otherwise suspend the Website for any reason, at any time, and without prior notice to the Purchaser.

Limitation of Liability. The Company is in no way liable to the Purchaser or any other third party for any and all damages including, but not limited to, punitive or exemplary damages or those resulting from negligence relating to these Terms, regardless of whether the Purchaser was advised of such damages, the foreseeable nature of the damages, and the legal or equitable theory upon which the claim for damages is based.

This Limitation of Liability provision does not purport to affect any liability that cannot be excluded or limited under the law.

Maximum Damages. Our entire maximum liability and your sole remedy for any actions or claims shall be limited to the actual amount paid by you for the Products you have purchased through the Website.

Binding Arbitration. In the event there is a dispute between the Parties that cannot be brought to an amicable mutual understanding, the Parties understand and agree that such dispute will be handled through binding arbitration in alignment with the rules of the American Arbitration Association. The Parties understand that they will be bound by any decision rendered by the arbitrator and/or arbitration proceedings. The arbitration itself will be held in [insert your County, State]. If the arbitration is unable to move forward in the designated jurisdiction, the Company will unilaterally elect another venue for the arbitration. The Parties will equally share in the costs and expenses of arbitration and any related proceedings.

Choice of Law. These Terms and the Parties’ relationship are governed by the laws of the State of Washington. In the event of conflicting laws, the laws of State of Washington. will control.

Notices. We may provide notice to you by: (i) sending a message to the email address provided by you, or (ii) by posting to the Website. Notices sent by email will be effective at the time of sending and notices posted to the Website will be effective upon posting. You may provide notice to the Company by certified mail to Hey Cheyanne, LLC 7215 E Fir Street, Port Orchard, WA 98366 Notices provided by certified mail will be effective upon actual receipt of the notice.

Severability + No Waiver. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court with jurisdiction, all other provisions set forth in these Terms will remain valid and enforceable. By failing to enforce any right or provision of these Terms, we are not waiving the right or ability to enforce the same rights or provisions in the future. Any right or provision in these Terms will only be considered waived if done so in writing by an authorized representative of the Company.

Transfer + Assignment. You may not transfer or assign any of your rights under these Terms to any third party without the express written consent of the Company.

Force Majeure. To the extent that any failure or delay in our delivery of the Products under these Terms is caused by or results from acts or circumstances beyond our reasonable control, we will not be liable or responsible to you and the same will not be considered a breach of these Terms.  Such acts or circumstances beyond our reasonable control could include, without limitation, acts of God, fire, flood, earthquake, natural disasters, cyber attacks, terrorism, revolution, insurrection, civil unrest, national emergency, epidemic, pandemic, labor disputes, supply chain restraints or delays in obtaining suitable materials, materials breakdown, telecommunications breakdown, or power outage.

Headings for Convenience Only. The headings in these Terms are included for convenience and reference, and are not meant to describe, define, or limit the scope or intent of any provision.

Entire Agreement + All Rights Reserved. In concluding these Terms, you understand and acknowledge that these Terms constitute the final agreement and supersede all others regarding the purchase, sale, and use of any Products and the use of the Website. The Company reserves any and all rights not expressly granted in these Terms.